Terms & Conditions
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Our Satisfaction Guarantee Return/Exchange Policy:
Valley Vogue Collections is pleased to offer high quality items made in our studio. No part of their making is completed by a third party. We take great pains to ensure that the dyes, fibers and workmanship are well above what any customer could find in a ready wear franchise.
We ask that you care for your items purchased as directed to prevent shrinkage and any other damage. We do not support using dry cleaning, machine washing and/or drying.
If you are not satisfied with your purchase, we'll gladly offer you an exchange or refund of the merchandise price within 30 days of receipt of product. Please note that return shipping charges are non-refundable, unless the item is incorrect or damages. In that case we ask that you contact us by phone or email prior to sending the item back.
To return an item for any other reason, simply mail us the unused item and all its original packaging along with the receipt to the address below:
Valley Vogue Collections
77 Gillette Avenue
Springfield, Massacusetts 01118
Please note that "final sale" items are not returnable or exchangeable.
If you have any questions or concerns about our shipping and return policy, we will be happy to assist you.
Please feel free to contact us.